You agree to provide accurate contact and service information and use our website lawfully. Do not misuse our forms, interfere with website operation, or submit information you are not authorized to provide.

Submitting an inquiry or estimate request does not confirm an appointment or create an obligation to purchase services. We will confirm service availability, scope, pricing, and scheduling with you.

Service scope, pricing, payment deadlines, and any applicable cancellation or recurring-service conditions will be stated in the documents provided for your job. Additional work or charges require your approval. Any cancellation fee must be disclosed and agreed to before it applies.

Arrival windows are estimates. Weather, safety conditions, and other operational circumstances may require rescheduling; we will communicate changes using your available contact information.

Please provide safe access to agreed service areas, secure pets, and inform us of relevant hazards or access restrictions. We may pause or reschedule work when conditions are unsafe. Contact us promptly with any service concern so we can review it and discuss a resolution.

Any recurring plan, automatic payment authorization, or service guarantee is governed by its separately disclosed terms. Signing up for text messages does not enroll you in a recurring service or authorize payments.

Program description

The Advanced Window Cleaning SMS program supports communication about requested or scheduled services. Messages may include estimate follow-ups, appointment confirmations and reminders, scheduling changes, technician arrival updates, invoices, payment reminders, and customer-support conversations. Messages may be sent through Jobber using our dedicated business phone number and may use automated technology.

Consent

We send program messages after obtaining the appropriate consent. You may opt in through a clearly labeled website or booking-form checkbox or another documented consent process. You confirm that you are authorized to use the number supplied. Merely visiting our website, submitting a telephone number without an SMS opt-in, or accepting these general terms does not enroll you in the SMS program.

Consent to receive text messages is not a condition of purchasing services. Promotional text messages require a separate, appropriate opt-in and are not authorized by service-message consent alone. Notify us if you change or relinquish your telephone number.

Frequency and rates

Message frequency varies based on your service requests, appointments, account activity, and conversations with us. Message and data rates may apply. Contact your mobile carrier for details about your plan.

Opting out

Reply STOP to any text message to unsubscribe from the Advanced Window Cleaning SMS program. We may send one final confirmation message. After opting out, you will no longer receive program messages unless you opt in again. Contact us if you need assistance with an opt-out request.

Stopping text messages does not cancel an appointment, recurring service agreement, or outstanding invoice. Contact us separately to make those changes.

Help and customer support

Reply HELP for help, call (719) 201-9961, or email office@theadvancedclean.com.

Delivery and carrier disclaimer

Text delivery depends on mobile network availability and other technical conditions. Messages may be delayed or fail to arrive. Carriers are not liable for delayed or undelivered messages. Do not rely on text messages for emergencies or urgent safety matters.

We disclose information to employees and service providers who need it to perform work or support our business. These may include Jobber, website hosting providers, payment processors, communications providers, and providers supporting website measurement or advertising measurement. Their access should be limited to the purposes for which they provide services.

We may also disclose information when required by law or lawful process, to protect rights and safety, or with your authorization. Any general disclosure described here remains subject to the restrictions on mobile information and SMS consent above.

Privacy

Our Privacy Policy explains how we handle personal information and SMS consent. We do not sell or share mobile information or SMS consent with third parties or affiliates for their marketing or promotional purposes.